Home > Frequently Asked Questions > What can you do if after replacing the lamp of your PHILIPS Garbo Matchline projector, it does not start?
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CUSTOMER REVIEW |
What can you do if after replacing the lamp of your PHILIPS Garbo Matchline projector, it does not start?
Question from customers
Question from Samuel R.:
Hello,
The lamp that I purchased works only a few minutes before shutting down for 2 days. On the projector, there is a flashing "lamp" in red, and according to the manual, this means that the lamp should be replaced, what do you recommend?
Thank you for your response.
Best regards,
Samuel R.
Answers from justprojectorlamps.co.uk
PHILIPS Garbo Matchline
Hello,
A lamp cannot be out of service after it had worked well in the beginning.
Do you have resetted the lamp timer after the projector lamp has been installed?
You can find the instructions on resetting the lamp timer in the official manual.
Thank you for keeping us informed.
Best regards,
JPL
Customers feedback
Hello,
The counter has been reset to 0. I would like to know the evolution of the resolution of the problem about the lamp that I had returned.
Thank you for your return.
Samuel R.
Answers from justprojectorlamps.co.uk
Hello,
Your lamp you was returned because it works perfectly after the test. We conclude that the problem is not the lamp.
When we deliver a lamp in good working condition, we can not in any way send you a new one, because it will not solve the problem.
The best decision is that you seek the service of a professional repairman to detect this problem.
Thank you for keeping us informed of the result.
Best regards,
Justprojectorlamps
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